The case study on ERE.net discusses how the nonprofit organization U.S. Pharmacopeia enhanced its candidate experience by participating in the Talent Board’s Candidate Experience Awards Benchmark Research. The organization focused on improving hiring processes, better engagement with candidates, and aligning recruitment practices with its mission-driven culture. By analyzing feedback and implementing changes like more personalized communication and timely feedback, U.S. Pharmacopeia aimed to create a more positive and effective hiring experience for candidates.