The CandE Benchmark Research case study on Delaware North explores how the company has improved its candidate experience during the recruitment process. Delaware North, a global hospitality company, implemented strategic changes to align better with candidate expectations and enhance communication. This involved adopting new technologies, refining their feedback systems, and focusing on transparency throughout the hiring journey. As a result, Delaware North achieved notable improvements in candidate satisfaction and engagement. The case study highlights the importance of continuously evolving recruitment strategies to foster a positive relationship with potential employees.
