The piece discusses how 7-Eleven has enhanced its recruitment process by incorporating AI to handle repetitive tasks, thereby allowing recruiters to focus on more strategic and impactful activities. By automating certain routine aspects, recruiters are able to better engage with candidates, improve decision-making, and add more value to the overall hiring strategy. The use of AI not only makes the recruitment process more efficient but also elevates the role of human recruiters, enabling them to emphasize relationship-building and candidate experience.