Gen Z – those born between 1997 and 2011 – are hitting the workforce, redefining professional skills accordingly. Unlike previous generations, Gen Z is not solely focused on technical competencies but places a high value on soft skills such as problem-solving, critical thinking, and creativity. Despite their digital fluency, they prefer face-to-face interactions over digital communication at work. Gen Z also expects transparency, diversity and social responsibility from their employers, according to a recent study from Ranstad. They are career-focused, and not job-focused, meaning they are more interested in professional growth and personal fulfilment in their work than previous generations.
